Maxentra advertises a 60-day money-back guarantee. The details below come from a third-party review page, not the seller, so always confirm the exact current terms at checkout. Refunds are handled entirely by the official seller.
The 60-day window
The guarantee is counted from the purchase date, not the delivery date, so shipping time uses up part of your trial. Make a refund decision early.
How a return is described
- Contact the seller’s support first, before returning anything. The review page lists support@getmaxentra.com and +1 323-448-1373; confirm these on the official checkout or order email.
- Return all bottles, whether full or empty, to the address the seller gives you. The review page names ShipOffers, 19655 E 35th Dr #100, Aurora, CO 80011.
- The customer pays return shipping.
- Refunds are described as processing within 5–10 business days after the seller receives the bottles.
A note on pack size
A 60-day window covers roughly two 30-capsule bottles at one capsule a day. A 3 or 6-bottle pack therefore extends beyond the guarantee period, so factor that in before buying a large pack.
Important: we are an independent review site and cannot process refunds, cancel orders or access your account. Only the official seller can do that. Also check your checkout for any pre-ticked subscription box, which the review page warns can appear on some orders.